Customer Reviews

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5.0
Based on 72 reviews
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Dan G
00:15 17 Nov 22
SolaXs have installed a solar and battery system at the family home.The whole process was enjoyable. The quote was thorough and the team did a professional install on the day.The office staff are friendly to talk with and will get back to you in good time if the need arises.Its a credit to the entire team!
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Kylie Denham
07:18 16 Nov 22
We found SolaXs fantastic to deal with from start to finish. Gary, Terry & Kathy in the office were great to speak with and very good at communicating with us. Adam and his install team were very professional and explained the various options for the placement of our system and made sure we were happy with the decisions that were made. They were very efficient and courteous. We found that SolaXs were a great value option for us and didn't try to oversell us on products that we currently do not require. We would highly recommend SolaXs to anyone.
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grahame Rowell
05:54 18 Oct 22
Really happy with the service from Solarx for my 6.6 solar installation. Great bunch of very professional guys that knew exactly what was needed to get the job done.
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Super Radio MNC Sales NIK JAMES
03:50 23 Sep 22
From the first enquiry through to installation Terry and the team were incredible to work with. The whole experience was hassle free with everything explained and it was all up and running in next to no time. We even recommended SolaXs to a friend and they had a system installed just a few weeks later! I'd give them 6 Stars if I could. NIKO.
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Noel Armitage
01:32 15 Sep 22
I found dealing with SolaXs excellent from the sales experience through to the installation & after sales service. The response to my initial contact was prompt and once the decision was made to confirm the installation team were very efficient & professional and they were able to answer my many questions during their phase of the process. I'd recommend SolaXs & intend using them again as I further enhance my system.
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Sam Webber
23:13 29 Aug 22
Terry and the crew were so good to deal with.Every time he said he’d be there or have something done, he made sure it happened. Prompt, professional, and very helpful!
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norm veigel
01:40 28 Aug 22
SolaXs installers were very happy crew as well as professional,polite and could not do enough to make sure you were happy with the positioning of all panel,inverter etc , very pleased with end result
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Keiren Freeman
05:15 23 Aug 22
My parents recently contacted Terry to access solar for their home. They are not tech savvy people but Terry and his team were amazing. They explained every detail and offered solid advice. The team worked quickly and efficiently and follow up service has been amazing. Can not thank you enough.
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Gayle Green
12:01 24 Jun 22
We had our solar system installed today, the installers were great and did a terrific job, everything was explained well by the electrician for the inverter and the use of the app he was very helpful, a big thanks to Terry and all the staff for making this happen with ease,
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Trent Cooper
03:38 23 Jun 22
Wow, I purchased solar from these guys and was blown away. Everyone turned up when they said they would throughout the process, explained our options clearly and then completed the work on time for the agreed price. Can't speak highly enough of this professional team, highly recommended.
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marilyn hynes
22:21 22 Jun 22
Would recommend this firm to anybody. Honesty and service top of the range. Very helpful and considerate people nothing a problem. Tradesmen excellent and very polite people. Everything explained and good working.
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Graeme Browne
07:28 09 Jun 22
Turned up on time, the boys friendly and professional. Finished when the said they would. Encouraged me to ask questions and to contact SolaXs if i have any further inquiries or issues. Recommend them.
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Lee Forster
23:45 26 May 22
A team of sparkies and other specialists descended on us on the date for install and everyone was busy the whole time getting the job done, very professional, cleaned up , walked me thru the operations and installed the app for me on my Android, great team, great job, generating power today from sunup, could not have asked for a better outcome and the option to add a battery and EV charging later all covered off
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Cheryle Harling
00:29 09 May 22
I recently had Solar Panels installed by SolaXs. I received a call from their office and Gary came to my home and explained everything.Any questions that I asked where answered and I went ahead with the install. The Installers proceeded with the installation, quickly and efficiently.The Lead Installer (Adam) once installation was finished took the time to explain how everything worked. My home was left clean and tidy.The install from beginning to end was smooth and efficient. I would recommend this company to anyone interested in installing solar panels.
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Kez Davy
09:03 26 Apr 22
Exceptional customer service from start to finish. A very affordable product and professional, knowledgeable team with excellent communication. I would strongly recommend SolaXs to anyone looking to install solar.
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Graeme Flynn
08:30 14 Dec 21
We have just had SolaXs install our new solar panels including Goodwe Hybrid Inverter and LG Battery.I would highly recommend Terry and the team at SolaXs to anyone wanting a 1st Class and professional solar installation.From the first contact with Kathy in their office to Terry visiting me at our home to discuss the installation, it was all a seamless process.To Adam and Matt who did the installation, I thank you personally for your knowledge, professionalism and courtesy shown with the job you did, you both are are credit to SolaXs.To Kathy who was our constant contact we thank you so very much.I have worked in a Customer Service industry all my working like and the service provided by SolaXs was exceptional in every manner.I would definitely recommend calling SolaXs for your Solar needs.RegardsGraeme
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Tony Cowin
06:06 06 Nov 21
Absolutely great service,the boys where just fantastic,if you want solar would not hesitate to recommend them🙂🙂🙂
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Gary Nelson
19:52 08 Oct 21
Great experience dealing with SolaXs - Terry was very helpful in guiding me towards a Solar installation that suited my needs and his installation crew were very professional and efficient. Highly recommend.
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Mark Riddle
06:46 25 Sep 21
Excellent in a very aspect.Great team,polite ,friendly and professional.If your thinking solar definitely check out SolaXs. Highly recommendable.
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margaret heagney
10:51 30 Aug 21
Courteous at all times. Happy to answer any questions. Great workmanship.Arrived when they said they would.Have no hesitation in referring this company for your solar installation.
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Adam Kelly
06:37 30 Aug 21
The team at SolaXs did a brilliant job. Service and support was absolutely 5star. I would recommend them to anybody. We are so happy we went with Solar and so glad we chose SolaXs to do the work.
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Ron Mitchell
02:30 24 Aug 21
When you require solar, SolaXs was the best company to do it. From my original contact with Gary and Keith the process ran like clockwork Kathy made sure to get the meter and other details correct. Adam, Matt and Torren installed the system. Nothing was too much trouble, excellent work, clean, tidy and well explained. Thanks to all at SolaXs.
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Nigel Hornidge
04:29 20 Aug 21
Superb work SolaXs. The installation was run with military precision and completed in half the time we had allowed for the works. Thank you for the turnkey solution guys, everything works exactly as discussed and quoted. Cheers
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Matthew McDonald
04:19 27 Jul 21
SolaXs were extremely easy to deal with, accomodating to all our needs and competitively priced. I highly recommend them to others.
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Phil Sussmann
21:50 02 Jul 21
Great company to deal with. Honest advice, quality components & careful installation & great after sales service.
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M G
08:57 01 Jun 21
Product well explained. Installed when scheduled. Friendly and respectful installers. Easy process.
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Kellie
13:41 27 May 21
Highly recommended SolaXsVery professionalVery knowledgeable/friendlyCommunication was above and beyondNothing was too much troubleGreat job 😀
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Bronwyn Sanger
00:12 07 May 21
Professional, quick to deliver and courteous at all times. Highly recommend this Company
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Silvana WiRepa
09:39 04 May 21
Fantastic company to deal with. Not only did the principal of the company do the work but he went way out of his way to help me get set up where other companies wouldn't. Great guy.
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Shana Radnan
02:59 16 Apr 21
The team was fantastic! Most professional with Terry’s quote, supply and fitting in half a day all done and they clean up too. Fully operational and a part of their solar family. Set up explained and even advised to update insurance for damage caused by hail/ storms. Don’t wait! Call Terry you won’t be disappointed. An extremely happy customer.
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Lisa Parsons
04:29 16 Mar 21
SolaXs have been incredible to deal with, very professional and did a great job. I wouldn’t hesitate to recommend them or use them for future property’s.
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grady mcnee
04:15 12 Mar 21
Terry and the team are awesome. Service second to none, extremely knowledgeable and on time, great communication. High quality components and workmanship. Very competitive price and great value for money.I highly recommend them. 5 stars.Thanks Solax
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Vanessa Waugh
22:03 09 Mar 21
Thank you. You guys did it all. From start to finish, much appreciated.I look forward to reaping the rewards.
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Simon Bank
23:15 07 Mar 21
I highly recommend SolaXS for all your solar and battery storage needs. Terry, Kathy and the team designed and installed our battery-ready, dual-inverter setup, with all work completed to a very high standard.
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Tina maxwell
21:21 18 Dec 20
Thanks for the fantastic service. The system is fantastic. The staff were wonderful and the process was seamless. Highly recommend to anyone wanting quality, affordable solar installed.
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Anthony Devine
01:59 18 Dec 20
Very professional and easy to do business with. Quote was clear and detailed. All questions and concerns answered prompted and clearly. Installation team was very efficient, communicated well, and cleaned up when done. Excellent after sales support with setting up monitoring software and answering additional questions. Would happily recommend SolaXS to any potential customers.
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Peter Tracey
20:01 17 Dec 20
Thanks to Terry and his team for a trouble free installation. A VERY professional effort , we would certainly recommend them it you are considering Solar.Our 6.5kw system will certainly suit our requirements, and thanks to Cathy in the office.
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Brian MADDY
00:21 12 Nov 20
Absolutely could not be happier with the service. They turned up to work exactly when they said they would and got straight to work. They didn’t even stop for lunch working straight through until the job was completed. They even swept up after themselves. I was given detailed instructions on the use of the iPhone app to monitor my system. I would not hesitate to use or recommend SolaXs again. Brilliant work. Even the phone/office girl Kathy was great making the whole experience seamless.
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Gavin & Alice Partridge
23:16 11 Nov 20
These guys have the best customer service. From the initial consult to the after care they genuinely care about there customers. There products are top quality with pricing that is competitive in today's market. Thanks guys for a great system and great service!!!!
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Steve Cornell
06:50 26 Oct 20
Had a great experience with SolaXs. The service was exceptional before, during and after installation. The workmanship is better than I have seen in my neighbours installations and over the last 12 months it has saved me around $1000 in electricity costs.It is also great to see a local business supporting the community by putting on locals as apprentices.Well done SolaXs.
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Pat Heaton
02:19 06 Oct 20
Our dealings, from the first day, with this company have been 5 star. From the initial quote in March 2020, installation in April, all contacts with the office and tradesmen have been first class. Any follow up questions have been immediately answered to our satisfaction. The savings that were indicated have surpassed our expectations. Would recommend them 100%.
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Robyn Shelley
19:57 21 Sep 20
SolaXs are very professional. From my first contact to having my system installed and after sales service I could not fault this business. Would recommend SolaXs to anyone looking to have solar installed. They looked after everything from start to finish. Very happy customer.
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Mark Butow
11:15 17 Sep 20
Thank you for the no pressure and professional job and finally the advice given to us. 10 out of 10
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Fred Axford
03:45 17 Sep 20
After discussing our needs Terry explained the benefits of different panel options specific to our site (shading at different times due to trees), and gave us a full rundown on how to monitor, and use the system to our best advantage. His team of installers were professional and efficient.We have now had our solar for 12 months, and it has drastically reduced our bills. The work that we had done by SolaXs was a no brainer investment and has proved to be be paying for itself beyond expectation.I recommend SolaXs to anyone thinking about investing in having solar installed.Optimised 6kw and Inverter installed.
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